I have made over ** calls to sprint to try and...
A Sprint customer review by GetHuman user ~Beverly barnett from November 25th, 2017
Background on ~Beverly barnett's case
GetHuman: ~Beverly barnett - can you tell our other Sprint customers when your case took place?
~Beverly barnett: Yes. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~Beverly barnett a list of common Sprint problems)
~Beverly barnett: "Cancel Service" was why I was trying to call.
~Beverly barnett's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Beverly barnett: I have made over ** calls to sprint to try and resolve my final bill and no one has been able to help me
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~Beverly barnett: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Beverly barnett: I'd give them a three out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~Beverly barnett: For that I would say four out of five.
GetHuman: And finally- any advice for other Sprint customers?
~Beverly barnett: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Beverly barnett taken from his Sprint customer service problem that occurred on November 21st, 2017.