Sprint: Service was so good I think I fell in love with...
A Sprint customer review by GetHuman user ~Girl that wanted to swap phone from November 25th, 2017
Background on ~Girl that wanted to swap phone's case
GetHuman: ~Girl that wanted to swap phone - can you tell our other Sprint customers when your case took place?
~Girl that wanted to swap phone: Yup. It was late at night, on November 15th.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~Girl that wanted to swap phone a list of common Sprint problems)
~Girl that wanted to swap phone: "Fraud" was why I was trying to call.
~Girl that wanted to swap phone's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Girl that wanted to swap phone: Service was so good I think I fell in love with my operator his name was like Travis from Sprint please contact me Travis I need to talk to you and be your friend
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~Girl that wanted to swap phone: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Girl that wanted to swap phone: I'd give them a four out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~Girl that wanted to swap phone: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint customers?
~Girl that wanted to swap phone: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Girl that wanted to swap phone taken from his Sprint customer service problem that occurred on November 15th, 2017.