Starbucks is typically very quick to get orders...
A Starbucks customer review by GetHuman user ~Sarah from November 24th, 2017
Background on ~Sarah's case
GetHuman: ~Sarah - can you tell our other Starbucks customers when your case took place?
~Sarah: Yup. It was late at night, on November 22nd.
GetHuman: Did you reach out to Starbucks, and if so, how?
GetHuman: And which of these common Starbucks customer issues best describes the reason you wanted to talk to them?
(Shows ~Sarah a list of common Starbucks problems)
~Sarah: "Cancel a reservation" was why I was trying to call.
~Sarah's review of Starbucks customer service
GetHuman: So how would you sum up your experience for GetHuman's Starbucks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sarah: Starbucks is typically very quick to get orders out to customers however that is not the case at the Starbucks at Love Field in Dallas. Currently I have been standing in line for **(and still waiting) and we were told by one of the baristas that they opened at * it is now past ***. We asked her again several minutes ago she was quite rude with her answer so several people left the line. She has been taking her sweet time to set up
GetHuman: Let's quantify your experience contacting Starbucks. On a scale of 1 to 5, how easy is it go get help on a Starbucks problem?
~Sarah: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sarah: I'd give them a one out of five on communication.
GetHuman: And what about Starbucks's ability to quickly and effectively address your problem?
~Sarah: For that I would say two out of five.
GetHuman: And finally- any advice for other Starbucks customers?
~Sarah: Call them early in the day or late. Don't forget any personal or account information you might need for Starbucks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sarah taken from his Starbucks customer service problem that occurred on November 22nd, 2017.