State of Hawaii Department of Taxation: Melissa was professional on phone, but she expl...
A State of Hawaii Department of Taxation customer review by GetHuman user ~seymour from November 25th, 2017
Background on ~seymour's case
GetHuman: ~seymour - can you tell our other State of Hawaii Department of Taxation customers when your case took place?
~seymour: Sure. It was morning, on November 21st.
GetHuman: Did you reach out to State of Hawaii Department of Taxation, and if so, how?
GetHuman: And which of these common State of Hawaii Department of Taxation customer issues best describes the reason you wanted to talk to them?
(Shows ~seymour a list of common State of Hawaii Department of Taxation problems)
~seymour: "None of those really matches why I wanted to call State of Hawaii Department of Taxation that day." was why I was trying to call.
~seymour's review of State of Hawaii Department of Taxation customer service
GetHuman: So how would you sum up your experience for GetHuman's State of Hawaii Department of Taxation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~seymour: Melissa was professional on phone, but she explained they have not yet opened my return after more than ** weeks and cannot say when they will get to it!!!!
GetHuman: Let's quantify your experience contacting State of Hawaii Department of Taxation. On a scale of 1 to 5, how easy is it go get help on a State of Hawaii Department of Taxation problem?
~seymour: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~seymour: I'd give them a one out of five on communication.
GetHuman: And what about State of Hawaii Department of Taxation's ability to quickly and effectively address your problem?
~seymour: For that I would say one out of five.
GetHuman: And finally- any advice for other State of Hawaii Department of Taxation customers?
~seymour: Call them early in the day or late. Don't forget any personal or account information you might need for State of Hawaii Department of Taxation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~seymour taken from his State of Hawaii Department of Taxation customer service problem that occurred on November 21st, 2017.