Stuff4scrapbooking.com: they advertised an item then tried to weasle ou...

A Stuff4scrapbooking.com customer review by GetHuman user ~huntersgrammie from November 13th, 2017

Background on ~huntersgrammie's case

GetHuman: ~huntersgrammie - can you tell our other Stuff4scrapbooking.com customers when your case took place?
~huntersgrammie: Yes. It was late at night, on November 11th.
GetHuman: Did you reach out to Stuff4scrapbooking.com, and if so, how?
~huntersgrammie: I used a help page I found on the GetHuman Stuff4scrapbooking.com customer service contact info page: Contact Stuff4scrapbooking.com Customer Service
GetHuman: And which of these common Stuff4scrapbooking.com customer issues best describes the reason you wanted to talk to them?
(Shows ~huntersgrammie a list of common Stuff4scrapbooking.com problems)
~huntersgrammie: "Track order" was why I was trying to contact.

~huntersgrammie's review of Stuff4scrapbooking.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Stuff4scrapbooking.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~huntersgrammie: they advertised an item then tried to weasle out of providing the product by crossing hairs about the wording of the description. my definition of an assortment of fat quarters for $*.** does not mean * fat quarter. who would ever pay that for a quarter yard of fabric. i have been fighting this battle for almost * weeks now and all i can do is keep sending emails as there is no other way to contact them. poor customer relations.
GetHuman: Let's quantify your experience contacting Stuff4scrapbooking.com. On a scale of 1 to 5, how easy is it go get help on a Stuff4scrapbooking.com problem?
~huntersgrammie: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~huntersgrammie: I'd give them a one out of five on communication.
GetHuman: And what about Stuff4scrapbooking.com's ability to quickly and effectively address your problem?
~huntersgrammie: For that I would say two out of five.
GetHuman: And finally- any advice for other Stuff4scrapbooking.com customers?
~huntersgrammie: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Stuff4scrapbooking.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~huntersgrammie taken from his Stuff4scrapbooking.com customer service problem that occurred on November 11th, 2017.

Stuff4scrapbooking.com

1.00 of 5 stars | 5 reviews

~huntersgrammie's Stuff4scrapbooking.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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