SummitRacing.com: Called every available number, toll free, direc...
A SummitRacing.com customer review by GetHuman user GetHuman-135251 from November 15th, 2017
Background on GetHuman-135251's case
GetHuman: GetHuman-135251 - can you tell our other SummitRacing.com customers when your case took place?
GetHuman-135251: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to SummitRacing.com, and if so, how?
GetHuman: And which of these common SummitRacing.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-135251 a list of common SummitRacing.com problems)
GetHuman-135251: "Make a purchase" was why I was trying to call.
GetHuman-135251's review of SummitRacing.com customer service
GetHuman: So how would you sum up your experience for GetHuman's SummitRacing.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-135251: Called every available number, toll free, direct dial. Get recording then nothing- dead air. If I was't such a loyal customer I would have ordered from Jeg's.
GetHuman: Let's quantify your experience contacting SummitRacing.com. On a scale of 1 to 5, how easy is it go get help on a SummitRacing.com problem?
GetHuman-135251: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-135251: I'd give them a three out of five on communication.
GetHuman: And what about SummitRacing.com's ability to quickly and effectively address your problem?
GetHuman-135251: For that I would say one out of five.
GetHuman: And finally- any advice for other SummitRacing.com customers?
GetHuman-135251: Call them early in the day or late. Don't forget any personal or account information you might need for SummitRacing.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-135251 taken from his SummitRacing.com customer service problem that occurred on November 14th, 2017.
SummitRacing.com
1.67 of 5 stars | 1 reviews
GetHuman-135251's SummitRacing.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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