Sunoco: i went to the station at **** columbia turnpike...
A Sunoco customer review by GetHuman user GetHuman-172423 from November 7th, 2017
Background on GetHuman-172423's case
GetHuman: GetHuman-172423 - can you tell our other Sunoco customers when your case took place?
GetHuman-172423: Yup. It was morning, on October 31st.
GetHuman: Did you reach out to Sunoco, and if so, how?
GetHuman: And which of these common Sunoco customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-172423 a list of common Sunoco problems)
GetHuman-172423: "None of those really matches why I wanted to call Sunoco that day." was why I was trying to call.
GetHuman-172423's review of Sunoco customer service
GetHuman: So how would you sum up your experience for GetHuman's Sunoco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-172423: i went to the station at **** columbia turnpike in schodack,ny about a week ago.i gave the station $** and ** cence off on my advantage card. pump my gas and ** something the pump starts slowing down it stops at $** i go back in a say i gave you $** he puts the $* in and i say what about the ** cent off i can't do anything about that now.i am very unhappy and will go to that station again
GetHuman: Let's quantify your experience contacting Sunoco. On a scale of 1 to 5, how easy is it go get help on a Sunoco problem?
GetHuman-172423: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-172423: I'd give them a one out of five on communication.
GetHuman: And what about Sunoco's ability to quickly and effectively address your problem?
GetHuman-172423: For that I would say one out of five.
GetHuman: And finally- any advice for other Sunoco customers?
GetHuman-172423: Call them early in the day or late. Don't forget any personal or account information you might need for Sunoco to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-172423 taken from his Sunoco customer service problem that occurred on October 31st, 2017.
Sunoco
1.00 of 5 stars | 4 reviews
GetHuman-172423's Sunoco Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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