TD Waterhouse (Canada): They do not know how to help. They do not trans...
A TD Waterhouse (Canada) customer review by GetHuman user ~Frank from November 5th, 2017
Background on ~Frank's case
GetHuman: ~Frank - can you tell our other TD Waterhouse (Canada) customers when your case took place?
~Frank: Yes I can. It was morning, on November 1st.
GetHuman: Did you reach out to TD Waterhouse (Canada), and if so, how?
GetHuman: And which of these common TD Waterhouse (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows ~Frank a list of common TD Waterhouse (Canada) problems)
~Frank: "Get financial advice" was why I was trying to call.
~Frank's review of TD Waterhouse (Canada) customer service
GetHuman: So how would you sum up your experience for GetHuman's TD Waterhouse (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frank: They do not know how to help. They do not transfer you to or give the name of the supervisor. Brushing off that what they do.
GetHuman: Let's quantify your experience contacting TD Waterhouse (Canada). On a scale of 1 to 5, how easy is it go get help on a TD Waterhouse (Canada) problem?
~Frank: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frank: I'd give them a five out of five on communication.
GetHuman: And what about TD Waterhouse (Canada)'s ability to quickly and effectively address your problem?
~Frank: For that I would say one out of five.
GetHuman: And finally- any advice for other TD Waterhouse (Canada) customers?
~Frank: Call them early in the day or late. Don't forget any personal or account information you might need for TD Waterhouse (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frank taken from his TD Waterhouse (Canada) customer service problem that occurred on November 1st, 2017.
TD Waterhouse (Canada)
3.00 of 5 stars | 2 reviews
~Frank's TD Waterhouse (Canada) Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
4 out of 5 stars
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