Taco Bell: I am sitting in the drive thru at the one in Du...
A Taco Bell customer review by GetHuman user ~coryjones2011 from November 19th, 2017
Background on ~coryjones2011's case
GetHuman: ~coryjones2011 - can you tell our other Taco Bell customers when your case took place?
~coryjones2011: Yes I can. It was afternoon, on November 9th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~coryjones2011 a list of common Taco Bell problems)
~coryjones2011: "Payment Processing" was why I was trying to call.
~coryjones2011's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~coryjones2011: I am sitting in the drive thru at the one in Duncan Oklahoma. Its been ** minutes so far and still have not gotten to order. This will be a ** minute trip waiting in all at least. This is an everytine occurence also. Been to ones in east and west texas and never have had this problem at any of em. I will quit going until the service is quicker.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~coryjones2011: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~coryjones2011: I'd give them a one out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~coryjones2011: For that I would say four out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~coryjones2011: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~coryjones2011 taken from his Taco Bell customer service problem that occurred on November 9th, 2017.