Target.com: Manila call center. Didn't speak much English...
A Target.com customer review by GetHuman user ~No Name from November 25th, 2017
Background on ~No Name's case
GetHuman: ~No Name - can you tell our other Target.com customers when your case took place?
~No Name: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to Target.com, and if so, how?
GetHuman: And which of these common Target.com customer issues best describes the reason you wanted to talk to them?
(Shows ~No Name a list of common Target.com problems)
~No Name: "Change order" was why I was trying to call.
~No Name's review of Target.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Target.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~No Name: Manila call center. Didn't speak much English, refused to transfer me to the US without getting my personal information. When I insisted, hung up on me.
GetHuman: Let's quantify your experience contacting Target.com. On a scale of 1 to 5, how easy is it go get help on a Target.com problem?
~No Name: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~No Name: I'd give them a one out of five on communication.
GetHuman: And what about Target.com's ability to quickly and effectively address your problem?
~No Name: For that I would say four out of five.
GetHuman: And finally- any advice for other Target.com customers?
~No Name: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~No Name taken from his Target.com customer service problem that occurred on November 20th, 2017.