Target: CS agent was yawning non stop, was extremely la...

A Target customer review by GetHuman user ~Target worse CS from November 25th, 2017

Background on ~Target worse CS's case

GetHuman: ~Target worse CS - can you tell our other Target customers when your case took place?
~Target worse CS: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Target, and if so, how?
~Target worse CS: I used the 800-440-0680 number I found for on the GetHuman Target customer phone number page I was on: Target Customer Service Phone Number
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~Target worse CS a list of common Target problems)
~Target worse CS: "Cancel order" was why I was trying to call.

~Target worse CS's review of Target customer service

GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Target worse CS: CS agent was yawning non stop, was extremely lazy and what i asked he said he cant do it,*He went out of his way to do the opposite of what i asked for
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~Target worse CS: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Target worse CS: I'd give them a four out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~Target worse CS: For that I would say five out of five.
GetHuman: And finally- any advice for other Target customers?
~Target worse CS: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Target worse CS taken from his Target customer service problem that occurred on November 20th, 2017.

Target

1.87 of 5 stars | 222 reviews

~Target worse CS's Target Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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