Target: I am so displeased with myservice!!! l was actu...
A Target customer review by GetHuman user GetHuman-228222 from November 16th, 2017
Background on GetHuman-228222's case
GetHuman: GetHuman-228222 - can you tell our other Target customers when your case took place?
GetHuman-228222: Yeah. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-228222 a list of common Target problems)
GetHuman-228222: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-228222's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-228222: I am so displeased with myservice!!! l was actually in tears because nobody seems to know where my *** dollar T.V. is!? I ordered it over a week ago, paid an extra $*** for a ** quick hour delivery, and still, have yet to get, or know when I will get it. To be honest, I don't want the T.V. anymore!!! I would rather have a gift card with the money I spent for the cost of the T.V. plus an extra $*** so I would appreciate a $*** gift card for your store, and that will solve my issues with target, the purchase I never received from target, and the inconvenience target has put me thru! !!! If target could cancel my order, and process the request I just asked for, I might consider shopping there again, if not, I am going to have even bigger problems with this company, and it isn't going to be pretty. So I would greatly appreciate my request to be processed. Thanks, have a great day!
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
GetHuman-228222: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-228222: I'd give them a two out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
GetHuman-228222: For that I would say three out of five.
GetHuman: And finally- any advice for other Target customers?
GetHuman-228222: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-228222 taken from his Target customer service problem that occurred on November 11th, 2017.