I went to shop at Target located on Roosevelt A...
A Target customer review by GetHuman user ~ocman0119 from November 17th, 2017
Background on ~ocman0119's case
GetHuman: ~ocman0119 - can you tell our other Target customers when your case took place?
~ocman0119: Sure. It was morning, on November 10th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~ocman0119 a list of common Target problems)
~ocman0119: "Warranty claim" was why I was trying to call.
~ocman0119's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ocman0119: I went to shop at Target located on Roosevelt Ave. Flushing, NY (store *****) on Saturday morning *********. After shopping, I was thirsty and went to Target food store and ask to buy for water cup to drink water that I purchased at Target. The employee (Hispanic Female) said that it is $*.** to buy water cup. I thought I misunderstood what she told me. But she said that is the store policy coming from upper level management. I was so upset and ask to speak with general manager. About ** minutes later, a guy name Trevor Mason who claimed to be a manager came up to me and said that Target have to sell the water cup for $*.** because many customers drink soda for free with water cup they give out. I told him that how could you assume something that is not happened yet. I was so upset to hear the statement from him. And I went their office to speak with General Manager, and I met one black female who claim to be General Manager in front of office, and she told me that if I keep bother
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~ocman0119: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ocman0119: I'd give them a three out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~ocman0119: For that I would say one out of five.
GetHuman: And finally- any advice for other Target customers?
~ocman0119: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ocman0119 taken from his Target customer service problem that occurred on November 10th, 2017.