Taylorgifts.com: I waited so long on the phone I heard about...

A Taylorgifts.com customer review by GetHuman user GetHuman-77745 from November 25th, 2017

Background on GetHuman-77745's case

GetHuman: GetHuman-77745 - can you tell our other Taylorgifts.com customers when your case took place?
GetHuman-77745: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Taylorgifts.com, and if so, how?
GetHuman-77745: I used the 800-868-6169 number I found for on the GetHuman Taylorgifts.com customer phone number page I was on: Taylorgifts.com Customer Service Phone Number
GetHuman: And which of these common Taylorgifts.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-77745 a list of common Taylorgifts.com problems)
GetHuman-77745: "Returns" was why I was trying to call.

GetHuman-77745's review of Taylorgifts.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Taylorgifts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-77745: I waited so long on the phone I heard about *-* different songs.I went on the website and it was no help either. I was trying to check on my package status and there was no instruction as to where to put in confirmation number.
GetHuman: Let's quantify your experience contacting Taylorgifts.com. On a scale of 1 to 5, how easy is it go get help on a Taylorgifts.com problem?
GetHuman-77745: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-77745: I'd give them a three out of five on communication.
GetHuman: And what about Taylorgifts.com's ability to quickly and effectively address your problem?
GetHuman-77745: For that I would say four out of five.
GetHuman: And finally- any advice for other Taylorgifts.com customers?
GetHuman-77745: Call them early in the day or late. Don't forget any personal or account information you might need for Taylorgifts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-77745 taken from his Taylorgifts.com customer service problem that occurred on November 19th, 2017.

Taylorgifts.com

1.50 of 5 stars | 14 reviews

GetHuman-77745's Taylorgifts.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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