Tbdress: I have got my items last week and I called to g...
A Tbdress customer review by GetHuman user GetHuman-232992 from November 13th, 2017
Background on GetHuman-232992's case
GetHuman: GetHuman-232992 - can you tell our other Tbdress customers when your case took place?
GetHuman-232992: Yeah. It was morning, on November 6th.
GetHuman: Did you reach out to Tbdress, and if so, how?
GetHuman: And which of these common Tbdress customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-232992 a list of common Tbdress problems)
GetHuman-232992: "Track order" was why I was trying to contact.
GetHuman-232992's review of Tbdress customer service
GetHuman: So how would you sum up your experience for GetHuman's Tbdress customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-232992: I have got my items last week and I called to get more information how can I do to do replacement? Because the size was to small.The person I spoke says that I can't but when I checked to the website shows that I can. Now have the items more than * days what can I do know???? I sent the email and I didn't get any respond from you.**Thank you
GetHuman: Let's quantify your experience contacting Tbdress. On a scale of 1 to 5, how easy is it go get help on a Tbdress problem?
GetHuman-232992: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-232992: I'd give them a five out of five on communication.
GetHuman: And what about Tbdress's ability to quickly and effectively address your problem?
GetHuman-232992: For that I would say five out of five.
GetHuman: And finally- any advice for other Tbdress customers?
GetHuman-232992: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Tbdress to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-232992 taken from his Tbdress customer service problem that occurred on November 6th, 2017.