Tcpglobal.com: They shipped the wrong part after waiting over...
A Tcpglobal.com customer review by GetHuman user ~Harry from November 14th, 2017
Background on ~Harry's case
GetHuman: ~Harry - can you tell our other Tcpglobal.com customers when your case took place?
~Harry: Yes. It was morning, on November 11th.
GetHuman: Did you reach out to Tcpglobal.com, and if so, how?
GetHuman: And which of these common Tcpglobal.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Harry a list of common Tcpglobal.com problems)
~Harry: "Make a purchase" was why I was trying to call.
~Harry's review of Tcpglobal.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Tcpglobal.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Harry: They shipped the wrong part after waiting over a week. When I called them they said the replacement part had shipped and I received it yesterday. I emailed them that day requesting another replacement part. No word today.
GetHuman: Let's quantify your experience contacting Tcpglobal.com. On a scale of 1 to 5, how easy is it go get help on a Tcpglobal.com problem?
~Harry: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Harry: I'd give them a four out of five on communication.
GetHuman: And what about Tcpglobal.com's ability to quickly and effectively address your problem?
~Harry: For that I would say three out of five.
GetHuman: And finally- any advice for other Tcpglobal.com customers?
~Harry: Call them early in the day or late. Don't forget any personal or account information you might need for Tcpglobal.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Harry taken from his Tcpglobal.com customer service problem that occurred on November 11th, 2017.
Tcpglobal.com
1.00 of 5 stars | 4 reviews
~Harry's Tcpglobal.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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