Teapotsnmore.com: Received wrong teapot. Customer service gave me...
A Teapotsnmore.com customer review by GetHuman user GetHuman-322149 from November 13th, 2017
Background on GetHuman-322149's case
GetHuman: GetHuman-322149 - can you tell our other Teapotsnmore.com customers when your case took place?
GetHuman-322149: Yes. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Teapotsnmore.com, and if so, how?
GetHuman: And which of these common Teapotsnmore.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-322149 a list of common Teapotsnmore.com problems)
GetHuman-322149: "Returns" was why I was trying to call.
GetHuman-322149's review of Teapotsnmore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Teapotsnmore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-322149: Received wrong teapot. Customer service gave me the return address, will reimburse my shipping and send correct teapot out no charge. They apologized for the error and were very nice, efficient. It's okay. I make mistakes too.
GetHuman: Let's quantify your experience contacting Teapotsnmore.com. On a scale of 1 to 5, how easy is it go get help on a Teapotsnmore.com problem?
GetHuman-322149: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-322149: I'd give them a four out of five on communication.
GetHuman: And what about Teapotsnmore.com's ability to quickly and effectively address your problem?
GetHuman-322149: For that I would say five out of five.
GetHuman: And finally- any advice for other Teapotsnmore.com customers?
GetHuman-322149: Call them early in the day or late. Don't forget any personal or account information you might need for Teapotsnmore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-322149 taken from his Teapotsnmore.com customer service problem that occurred on November 5th, 2017.
Teapotsnmore.com
5.00 of 5 stars | 1 reviews
GetHuman-322149's Teapotsnmore.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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