Telecheck: I have been writing on my account with the same...
A Telecheck customer review by GetHuman user GetHuman-352225 from November 13th, 2017
Background on GetHuman-352225's case
GetHuman: GetHuman-352225 - can you tell our other Telecheck customers when your case took place?
GetHuman-352225: Yes I can. It was late at night, on November 10th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-352225 a list of common Telecheck problems)
GetHuman-352225: "Check Credit Report" was why I was trying to call.
GetHuman-352225's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-352225: I have been writing on my account with the same bank for a year and now telecheck says it does not enough information to approve a check at a store that I have been writing checks for a year. I always have a balance larger than what the checks are written for .For this to just happen because telecheck now says they do not have enough information on me is BS!!!!!!!!!!!!!!!!!!!*I am going to try later on to write a check and if it is declined again I am going to have my attorney sue telecheck to get their **** attention!!!!!!!!!!!!!!!!!!!!!!!!!!!*
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
GetHuman-352225: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-352225: I'd give them a five out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
GetHuman-352225: For that I would say one out of five.
GetHuman: And finally- any advice for other Telecheck customers?
GetHuman-352225: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-352225 taken from his Telecheck customer service problem that occurred on November 10th, 2017.