Telecheck: On ******* they authorized a check for a car fo...
A Telecheck customer review by GetHuman user ~FrancesinFlorida from November 10th, 2017
Background on ~FrancesinFlorida's case
GetHuman: ~FrancesinFlorida - can you tell our other Telecheck customers when your case took place?
~FrancesinFlorida: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~FrancesinFlorida a list of common Telecheck problems)
~FrancesinFlorida: "Dispute a Charge" was why I was trying to call.
~FrancesinFlorida's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FrancesinFlorida: On ******* they authorized a check for a car for $**,***, and on the next day refused to authorize a check for $** for a car cover. No reason except I didn't have enough checks go through their system. That did not bother them when I bought the car. Their regular phone * is useless. Thank you for posting this one. This is one of those Texas scam companies who don't want to talk to you, they just want money. There are a lot of con artists in Texas, I report them to the correct Florida Agency or to the Florida Attorney General. The excuse that they gave was so stupid, they must think I am a moron to accept it. I will pass this information on to the Attorney General and any merchants (like my car dealer) who use Telecheck. I never saw a company that goes so out of its way to not deal with people who they have injured.
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~FrancesinFlorida: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FrancesinFlorida: I'd give them a two out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~FrancesinFlorida: For that I would say five out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~FrancesinFlorida: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~FrancesinFlorida taken from his Telecheck customer service problem that occurred on November 8th, 2017.