TellTale Games: my batman episode * isnt working after i downlo...
A TellTale Games customer review by GetHuman user GetHuman-saradoll from December 7th, 2017
Background on GetHuman-saradoll's case
GetHuman: GetHuman-saradoll - can you tell our other TellTale Games customers when your case took place?
GetHuman-saradoll: Yeah. It was morning, on November 30th.
GetHuman: Did you reach out to TellTale Games, and if so, how?
GetHuman: And which of these common TellTale Games customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-saradoll a list of common TellTale Games problems)
GetHuman-saradoll: "None of those really matches why I wanted to contact TellTale Games that day." was why I was trying to contact.
GetHuman-saradoll's review of TellTale Games customer service
GetHuman: So how would you sum up your experience for GetHuman's TellTale Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-saradoll: my batman episode * isnt working after i downloaded it from my hard disk
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-saradoll: I downloaded it and its just black screen I even downloaded form the playstation store and same thing doesn't work just need help and telltale has no customer service number
GetHuman: Let's quantify your experience contacting TellTale Games. On a scale of 1 to 5, how easy is it go get help on a TellTale Games problem?
GetHuman-saradoll: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-saradoll: I'd give them a five out of five on communication.
GetHuman: And what about TellTale Games's ability to quickly and effectively address your problem?
GetHuman-saradoll: For that I would say two out of five.
GetHuman: And finally- any advice for other TellTale Games customers?
GetHuman-saradoll: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for TellTale Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-saradoll taken from his TellTale Games customer service problem that occurred on November 30th, 2017.
TellTale Games
4.40 of 5 stars | 78 reviews
GetHuman-saradoll's TellTale Games Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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