Tempstar Heating & Cooling: tempstar support is terrible as a result I will...

A Tempstar Heating & Cooling customer review by GetHuman user GetHuman-225592 from November 15th, 2017

Background on GetHuman-225592's case

GetHuman: GetHuman-225592 - can you tell our other Tempstar Heating & Cooling customers when your case took place?
GetHuman-225592: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Tempstar Heating & Cooling, and if so, how?
GetHuman-225592: I used a phone number I found on the GetHuman Tempstar Heating & Cooling customer service contact info page: Contact Tempstar Heating & Cooling Customer Service
GetHuman: And which of these common Tempstar Heating & Cooling customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-225592 a list of common Tempstar Heating & Cooling problems)
GetHuman-225592: "Repairs" was why I was trying to call.

GetHuman-225592's review of Tempstar Heating & Cooling customer service

GetHuman: So how would you sum up your experience for GetHuman's Tempstar Heating & Cooling customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-225592: tempstar support is terrible as a result I will no longer use the equipment.
GetHuman: Let's quantify your experience contacting Tempstar Heating & Cooling. On a scale of 1 to 5, how easy is it go get help on a Tempstar Heating & Cooling problem?
GetHuman-225592: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-225592: I'd give them a three out of five on communication.
GetHuman: And what about Tempstar Heating & Cooling's ability to quickly and effectively address your problem?
GetHuman-225592: For that I would say two out of five.
GetHuman: And finally- any advice for other Tempstar Heating & Cooling customers?
GetHuman-225592: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Tempstar Heating & Cooling to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-225592 taken from his Tempstar Heating & Cooling customer service problem that occurred on November 9th, 2017.

Tempstar Heating & Cooling

1.00 of 5 stars | 13 reviews

GetHuman-225592's Tempstar Heating & Cooling Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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