The Credit Pros: Very responsive! Jason M. Kaplan Esq is a pleas...
A The Credit Pros customer review by GetHuman user ~NewarkNJGirl from November 19th, 2017
Background on ~NewarkNJGirl's case
GetHuman: ~NewarkNJGirl - can you tell our other The Credit Pros customers when your case took place?
~NewarkNJGirl: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to The Credit Pros, and if so, how?
GetHuman: And which of these common The Credit Pros customer issues best describes the reason you wanted to talk to them?
(Shows ~NewarkNJGirl a list of common The Credit Pros problems)
~NewarkNJGirl: "None of those really matches why I wanted to call The Credit Pros that day." was why I was trying to call.
~NewarkNJGirl's review of The Credit Pros customer service
GetHuman: So how would you sum up your experience for GetHuman's The Credit Pros customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NewarkNJGirl: Very responsive! Jason M. Kaplan Esq is a pleasure to speak about credit problems that impact our ability to buy a homes during this awful recession. The most relieving thing I learned is to not stress out about credit inquiries. If you have a credit issue -- remember that tip! Anyway, good talk time. I could go on and on but I won't. No complaints whatsoever.
GetHuman: Let's quantify your experience contacting The Credit Pros. On a scale of 1 to 5, how easy is it go get help on a The Credit Pros problem?
~NewarkNJGirl: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NewarkNJGirl: I'd give them a five out of five on communication.
GetHuman: And what about The Credit Pros's ability to quickly and effectively address your problem?
~NewarkNJGirl: For that I would say three out of five.
GetHuman: And finally- any advice for other The Credit Pros customers?
~NewarkNJGirl: Call them early in the day or late. Don't forget any personal or account information you might need for The Credit Pros to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NewarkNJGirl taken from his The Credit Pros customer service problem that occurred on November 12th, 2017.
The Credit Pros
3.00 of 5 stars | 1 reviews
~NewarkNJGirl's The Credit Pros Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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