The IRS: I tried a couple of different numbers to get a...
A The IRS customer review by GetHuman user ~Screwed by the IRS from November 24th, 2017
Background on ~Screwed by the IRS's case
GetHuman: ~Screwed by the IRS - can you tell our other The IRS customers when your case took place?
~Screwed by the IRS: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Screwed by the IRS a list of common The IRS problems)
~Screwed by the IRS: "Order transcript" was why I was trying to call.
~Screwed by the IRS's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Screwed by the IRS: I tried a couple of different numbers to get a tax question answered and couldn't ask or talk to anybody. I'm trying to do the right thing but how can you when you can't get a answer to your question. Hopefully everybody just stops paying their taxes and then they might fix the system.
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Screwed by the IRS: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Screwed by the IRS: I'd give them a two out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Screwed by the IRS: For that I would say five out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Screwed by the IRS: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Screwed by the IRS taken from his The IRS customer service problem that occurred on November 20th, 2017.