The IRS: They rec'd a change of address form for my husb...

A The IRS customer review by GetHuman user ~Are you kidding me? from November 26th, 2017

Background on ~Are you kidding me?'s case

GetHuman: ~Are you kidding me? - can you tell our other The IRS customers when your case took place?
~Are you kidding me?: Yeah. It was evening, on November 23rd.
GetHuman: Did you reach out to The IRS, and if so, how?
~Are you kidding me?: I used the 800-829-1040 number I found for on the GetHuman The IRS customer phone number page I was on: The IRS Customer Service Phone Number
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Are you kidding me? a list of common The IRS problems)
~Are you kidding me?: "Order a Transcript" was why I was trying to call.

~Are you kidding me?'s review of The IRS customer service

GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Are you kidding me?: They rec'd a change of address form for my husbands business, I do all paperwork. He had me call to tell them NOT to change and they said sorry you are not on the account. Told me to print out form and mail. Yes, that's great, let someone receive all our IRS info until I can get it in the mail. Come on this is crazy!!!!!!
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Are you kidding me?: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Are you kidding me?: I'd give them a one out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Are you kidding me?: For that I would say one out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Are you kidding me?: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Are you kidding me? taken from his The IRS customer service problem that occurred on November 23rd, 2017.

The IRS

2.27 of 5 stars | 1688 reviews

~Are you kidding me?'s The IRS Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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