Your website serves only the IRS you make every...
A The IRS customer review by GetHuman user ~Michael Vitale from November 22nd, 2017
Background on ~Michael Vitale's case
GetHuman: ~Michael Vitale - can you tell our other The IRS customers when your case took place?
~Michael Vitale: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Michael Vitale a list of common The IRS problems)
~Michael Vitale: "Order transcript" was why I was trying to call.
~Michael Vitale's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Michael Vitale: Your website serves only the IRS you make everything easy for you, give you money no problem. I'm not going to give you money press twenty numbers until you give up, nice plan.
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Michael Vitale: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Michael Vitale: I'd give them a three out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Michael Vitale: For that I would say four out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Michael Vitale: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Michael Vitale taken from his The IRS customer service problem that occurred on November 18th, 2017.