The IRS: answered most questions and had some of what I...
A The IRS customer review by GetHuman user ~big dog from November 21st, 2017
Background on ~big dog's case
GetHuman: ~big dog - can you tell our other The IRS customers when your case took place?
~big dog: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~big dog a list of common The IRS problems)
~big dog: "Account access" was why I was trying to call.
~big dog's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~big dog: answered most questions and had some of what I needed. ***** being a business owner as you have to wait so long to get your transcript. Makes buying a house a horrid experience.
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~big dog: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~big dog: I'd give them a four out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~big dog: For that I would say five out of five.
GetHuman: And finally- any advice for other The IRS customers?
~big dog: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~big dog taken from his The IRS customer service problem that occurred on November 19th, 2017.