The IRS: had to call *-***-***-**** and once i did that...
A The IRS customer review by GetHuman user ~kuwait contractor from November 26th, 2017
Background on ~kuwait contractor 's case
GetHuman: ~kuwait contractor - can you tell our other The IRS customers when your case took place?
~kuwait contractor : Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~kuwait contractor a list of common The IRS problems)
~kuwait contractor : "Update account information" was why I was trying to call.
~kuwait contractor 's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kuwait contractor : had to call *-***-***-**** and once i did that based on my options i was told that they couldn't take my call today and to call back another day
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~kuwait contractor : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kuwait contractor : I'd give them a four out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~kuwait contractor : For that I would say one out of five.
GetHuman: And finally- any advice for other The IRS customers?
~kuwait contractor : Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kuwait contractor taken from his The IRS customer service problem that occurred on November 19th, 2017.