The Miami Herald: I'm just going to use my computer for now on. I...
A The Miami Herald customer review by GetHuman user ~Pissed off herald ex-subsciber from November 24th, 2017
Background on ~Pissed off herald ex-subsciber's case
GetHuman: ~Pissed off herald ex-subsciber - can you tell our other The Miami Herald customers when your case took place?
~Pissed off herald ex-subsciber: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to The Miami Herald, and if so, how?
GetHuman: And which of these common The Miami Herald customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed off herald ex-subsciber a list of common The Miami Herald problems)
~Pissed off herald ex-subsciber: "Delivery problem" was why I was trying to call.
~Pissed off herald ex-subsciber's review of The Miami Herald customer service
GetHuman: So how would you sum up your experience for GetHuman's The Miami Herald customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed off herald ex-subsciber: I'm just going to use my computer for now on. I have had my delivery synced with my CC for years. Now its my fault you changed the system.
GetHuman: Let's quantify your experience contacting The Miami Herald. On a scale of 1 to 5, how easy is it go get help on a The Miami Herald problem?
~Pissed off herald ex-subsciber: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed off herald ex-subsciber: I'd give them a one out of five on communication.
GetHuman: And what about The Miami Herald's ability to quickly and effectively address your problem?
~Pissed off herald ex-subsciber: For that I would say four out of five.
GetHuman: And finally- any advice for other The Miami Herald customers?
~Pissed off herald ex-subsciber: Call them early in the day or late. Don't forget any personal or account information you might need for The Miami Herald to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed off herald ex-subsciber taken from his The Miami Herald customer service problem that occurred on November 20th, 2017.