The Scooter Store: This is the second time i have had to make the...
A The Scooter Store customer review by GetHuman user ~scooterstorejunk from November 16th, 2017
Background on ~scooterstorejunk's case
GetHuman: ~scooterstorejunk - can you tell our other The Scooter Store customers when your case took place?
~scooterstorejunk: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to The Scooter Store, and if so, how?
GetHuman: And which of these common The Scooter Store customer issues best describes the reason you wanted to talk to them?
(Shows ~scooterstorejunk a list of common The Scooter Store problems)
~scooterstorejunk: "None of those really matches why I wanted to contact The Scooter Store that day." was why I was trying to contact.
~scooterstorejunk's review of The Scooter Store customer service
GetHuman: So how would you sum up your experience for GetHuman's The Scooter Store customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~scooterstorejunk: This is the second time i have had to make the. same work orders SINCE ARPRIL .very bad customer service arrangement .so sayed they treat us like this .
GetHuman: Let's quantify your experience contacting The Scooter Store. On a scale of 1 to 5, how easy is it go get help on a The Scooter Store problem?
~scooterstorejunk: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~scooterstorejunk: I'd give them a three out of five on communication.
GetHuman: And what about The Scooter Store's ability to quickly and effectively address your problem?
~scooterstorejunk: For that I would say four out of five.
GetHuman: And finally- any advice for other The Scooter Store customers?
~scooterstorejunk: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for The Scooter Store to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~scooterstorejunk taken from his The Scooter Store customer service problem that occurred on November 10th, 2017.
The Scooter Store
2.00 of 5 stars | 3 reviews
~scooterstorejunk's The Scooter Store Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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