TheWatchery.com: Paid for two watch got * watch and they kept...
A TheWatchery.com customer review by GetHuman user ~tonya from November 12th, 2017
Background on ~tonya's case
GetHuman: ~tonya - can you tell our other TheWatchery.com customers when your case took place?
~tonya: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to TheWatchery.com, and if so, how?
GetHuman: And which of these common TheWatchery.com customer issues best describes the reason you wanted to talk to them?
(Shows ~tonya a list of common TheWatchery.com problems)
~tonya: "Cancel order" was why I was trying to call.
~tonya's review of TheWatchery.com customer service
GetHuman: So how would you sum up your experience for GetHuman's TheWatchery.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tonya: Paid for two watch got * watch and they kept $**.** and they don't bother to communicate and refund my money. They are unprofessional stealing money from customers. Want my refund.
GetHuman: Let's quantify your experience contacting TheWatchery.com. On a scale of 1 to 5, how easy is it go get help on a TheWatchery.com problem?
~tonya: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tonya: I'd give them a one out of five on communication.
GetHuman: And what about TheWatchery.com's ability to quickly and effectively address your problem?
~tonya: For that I would say three out of five.
GetHuman: And finally- any advice for other TheWatchery.com customers?
~tonya: Call them early in the day or late. Don't forget any personal or account information you might need for TheWatchery.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tonya taken from his TheWatchery.com customer service problem that occurred on November 10th, 2017.
TheWatchery.com
1.67 of 5 stars | 2 reviews
~tonya's TheWatchery.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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