Thetoolworkshop.com: Item said ship same day after a week I contacte...
A Thetoolworkshop.com customer review by GetHuman user GetHuman-77533 from November 16th, 2017
Background on GetHuman-77533's case
GetHuman: GetHuman-77533 - can you tell our other Thetoolworkshop.com customers when your case took place?
GetHuman-77533: Yup. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Thetoolworkshop.com, and if so, how?
GetHuman: And which of these common Thetoolworkshop.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-77533 a list of common Thetoolworkshop.com problems)
GetHuman-77533: "Returns" was why I was trying to call.
GetHuman-77533's review of Thetoolworkshop.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Thetoolworkshop.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-77533: Item said ship same day after a week I contacted them they shipped them * days after payment via pay pal **** paid **** shipped NOT SAME DAY!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Thetoolworkshop.com. On a scale of 1 to 5, how easy is it go get help on a Thetoolworkshop.com problem?
GetHuman-77533: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-77533: I'd give them a four out of five on communication.
GetHuman: And what about Thetoolworkshop.com's ability to quickly and effectively address your problem?
GetHuman-77533: For that I would say three out of five.
GetHuman: And finally- any advice for other Thetoolworkshop.com customers?
GetHuman-77533: Call them early in the day or late. Don't forget any personal or account information you might need for Thetoolworkshop.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-77533 taken from his Thetoolworkshop.com customer service problem that occurred on November 10th, 2017.
Thetoolworkshop.com
5.00 of 5 stars | 6 reviews
GetHuman-77533's Thetoolworkshop.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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