Thewalkingcompany.com: I went into the store for the first time, was g...
A Thewalkingcompany.com customer review by GetHuman user ~PATRICIA from November 16th, 2017
Background on ~PATRICIA's case
GetHuman: ~PATRICIA - can you tell our other Thewalkingcompany.com customers when your case took place?
~PATRICIA: Yes I can. It was morning, on November 11th.
GetHuman: Did you reach out to Thewalkingcompany.com, and if so, how?
GetHuman: And which of these common Thewalkingcompany.com customer issues best describes the reason you wanted to talk to them?
(Shows ~PATRICIA a list of common Thewalkingcompany.com problems)
~PATRICIA: "Change order" was why I was trying to call.
~PATRICIA's review of Thewalkingcompany.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Thewalkingcompany.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PATRICIA: I went into the store for the first time, was greeted by Paul and had the BEST Young Man help me. he was kowgeable about the shoes & very helpful, polite & kind. He dose your Company proud. I was at Store ****. Also the store manager was great also.
GetHuman: Let's quantify your experience contacting Thewalkingcompany.com. On a scale of 1 to 5, how easy is it go get help on a Thewalkingcompany.com problem?
~PATRICIA: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PATRICIA: I'd give them a four out of five on communication.
GetHuman: And what about Thewalkingcompany.com's ability to quickly and effectively address your problem?
~PATRICIA: For that I would say five out of five.
GetHuman: And finally- any advice for other Thewalkingcompany.com customers?
~PATRICIA: Call them early in the day or late. Don't forget any personal or account information you might need for Thewalkingcompany.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PATRICIA taken from his Thewalkingcompany.com customer service problem that occurred on November 11th, 2017.
Thewalkingcompany.com
5.00 of 5 stars | 1 reviews
~PATRICIA's Thewalkingcompany.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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