Todaysconcept.com: I tried to return and exchange a Christmas pres...
A Todaysconcept.com customer review by GetHuman user ~seeking.arete from November 9th, 2017
Background on ~seeking.arete's case
GetHuman: ~seeking.arete - can you tell our other Todaysconcept.com customers when your case took place?
~seeking.arete: Yes I can. It was evening, on November 4th.
GetHuman: Did you reach out to Todaysconcept.com, and if so, how?
GetHuman: And which of these common Todaysconcept.com customer issues best describes the reason you wanted to talk to them?
(Shows ~seeking.arete a list of common Todaysconcept.com problems)
~seeking.arete: "Returns" was why I was trying to call.
~seeking.arete's review of Todaysconcept.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Todaysconcept.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~seeking.arete: I tried to return and exchange a Christmas present. They were unavailable during and after the holidays. When I finally received a response, I was notified that it was past their ** day return policy. They refused to help in any way. **Horrible - Scam - AVOID this shoddy operation!
GetHuman: Let's quantify your experience contacting Todaysconcept.com. On a scale of 1 to 5, how easy is it go get help on a Todaysconcept.com problem?
~seeking.arete: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~seeking.arete: I'd give them a one out of five on communication.
GetHuman: And what about Todaysconcept.com's ability to quickly and effectively address your problem?
~seeking.arete: For that I would say three out of five.
GetHuman: And finally- any advice for other Todaysconcept.com customers?
~seeking.arete: Call them early in the day or late. Don't forget any personal or account information you might need for Todaysconcept.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~seeking.arete taken from his Todaysconcept.com customer service problem that occurred on November 4th, 2017.
Todaysconcept.com
1.00 of 5 stars | 1 reviews
~seeking.arete's Todaysconcept.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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