Tommy Bahama: Former employee - Rep gave me the contact phone...
A Tommy Bahama customer review by GetHuman user GetHuman-112470 from November 15th, 2017
Background on GetHuman-112470's case
GetHuman: GetHuman-112470 - can you tell our other Tommy Bahama customers when your case took place?
GetHuman-112470: Yes I can. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Tommy Bahama, and if so, how?
GetHuman: And which of these common Tommy Bahama customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-112470 a list of common Tommy Bahama problems)
GetHuman-112470: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-112470's review of Tommy Bahama customer service
GetHuman: So how would you sum up your experience for GetHuman's Tommy Bahama customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-112470: Former employee - Rep gave me the contact phone number I needed to get my W* immediately and cheerfully
GetHuman: Let's quantify your experience contacting Tommy Bahama. On a scale of 1 to 5, how easy is it go get help on a Tommy Bahama problem?
GetHuman-112470: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-112470: I'd give them a five out of five on communication.
GetHuman: And what about Tommy Bahama's ability to quickly and effectively address your problem?
GetHuman-112470: For that I would say four out of five.
GetHuman: And finally- any advice for other Tommy Bahama customers?
GetHuman-112470: Call them early in the day or late. Don't forget any personal or account information you might need for Tommy Bahama to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-112470 taken from his Tommy Bahama customer service problem that occurred on November 12th, 2017.
Tommy Bahama
5.00 of 5 stars | 5 reviews
GetHuman-112470's Tommy Bahama Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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