Toshiba: Simply put, I found **** on my laptop AFTER get...
A Toshiba customer review by GetHuman user ~Bart Simpson from November 8th, 2017
Background on ~Bart Simpson's case
GetHuman: ~Bart Simpson - can you tell our other Toshiba customers when your case took place?
~Bart Simpson: Yeah. It was afternoon, on November 4th.
GetHuman: Did you reach out to Toshiba, and if so, how?
GetHuman: And which of these common Toshiba customer issues best describes the reason you wanted to talk to them?
(Shows ~Bart Simpson a list of common Toshiba problems)
~Bart Simpson: "Complaint" was why I was trying to call.
~Bart Simpson's review of Toshiba customer service
GetHuman: So how would you sum up your experience for GetHuman's Toshiba customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bart Simpson: Simply put, I found **** on my laptop AFTER getting back from Toshiba laptop repair for a hardware issue.
GetHuman: Let's quantify your experience contacting Toshiba. On a scale of 1 to 5, how easy is it go get help on a Toshiba problem?
~Bart Simpson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bart Simpson: I'd give them a two out of five on communication.
GetHuman: And what about Toshiba's ability to quickly and effectively address your problem?
~Bart Simpson: For that I would say three out of five.
GetHuman: And finally- any advice for other Toshiba customers?
~Bart Simpson: Call them early in the day or late. Don't forget any personal or account information you might need for Toshiba to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bart Simpson taken from his Toshiba customer service problem that occurred on November 4th, 2017.