Totsy.com: Scam artists. They'll charge your card, then t...
A Totsy.com customer review by GetHuman user ~I Got Scammed by Totsy from November 2nd, 2017
Background on ~I Got Scammed by Totsy's case
GetHuman: ~I Got Scammed by Totsy - can you tell our other Totsy.com customers when your case took place?
~I Got Scammed by Totsy: Yeah. It was late at night, on October 31st.
GetHuman: Did you reach out to Totsy.com, and if so, how?
GetHuman: And which of these common Totsy.com customer issues best describes the reason you wanted to talk to them?
(Shows ~I Got Scammed by Totsy a list of common Totsy.com problems)
~I Got Scammed by Totsy: "Make a purchase" was why I was trying to call.
~I Got Scammed by Totsy's review of Totsy.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Totsy.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I Got Scammed by Totsy: Scam artists. They'll charge your card, then tap dance while they don't ship your merchandise. Promised delivery dates will fly by. DO NOT give them your credit card info. We ordered Christmas presents in November and don't expect to see anything at this point.
GetHuman: Let's quantify your experience contacting Totsy.com. On a scale of 1 to 5, how easy is it go get help on a Totsy.com problem?
~I Got Scammed by Totsy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I Got Scammed by Totsy: I'd give them a one out of five on communication.
GetHuman: And what about Totsy.com's ability to quickly and effectively address your problem?
~I Got Scammed by Totsy: For that I would say three out of five.
GetHuman: And finally- any advice for other Totsy.com customers?
~I Got Scammed by Totsy: Call them early in the day or late. Don't forget any personal or account information you might need for Totsy.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I Got Scammed by Totsy taken from his Totsy.com customer service problem that occurred on October 31st, 2017.