Totsy.com: Totsy is a scam scam scam and thieves. They cha...

A Totsy.com customer review by GetHuman user ~Scammed by Tosty from November 3rd, 2017

Background on ~Scammed by Tosty's case

GetHuman: ~Scammed by Tosty - can you tell our other Totsy.com customers when your case took place?
~Scammed by Tosty: Yup. It was afternoon, on November 2nd.
GetHuman: Did you reach out to Totsy.com, and if so, how?
~Scammed by Tosty: I used the 888-247-9444 number I found for on the GetHuman Totsy.com customer phone number page I was on: Totsy.com Customer Service Phone Number
GetHuman: And which of these common Totsy.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Scammed by Tosty a list of common Totsy.com problems)
~Scammed by Tosty: "Change order" was why I was trying to call.

~Scammed by Tosty's review of Totsy.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Totsy.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Scammed by Tosty: Totsy is a scam scam scam and thieves. They charged me for the products i attempted to purchase with my card which came to a total of $*** including shipping and disc and stole an additional $**. I sent them an e-mail * days ago and they still havent replied. I'm so pissed off because they charged and overcharged me for an order that did not go through. I'm going to fight them until they give me my money back
GetHuman: Let's quantify your experience contacting Totsy.com. On a scale of 1 to 5, how easy is it go get help on a Totsy.com problem?
~Scammed by Tosty: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Scammed by Tosty: I'd give them a four out of five on communication.
GetHuman: And what about Totsy.com's ability to quickly and effectively address your problem?
~Scammed by Tosty: For that I would say one out of five.
GetHuman: And finally- any advice for other Totsy.com customers?
~Scammed by Tosty: Call them early in the day or late. Don't forget any personal or account information you might need for Totsy.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Scammed by Tosty taken from his Totsy.com customer service problem that occurred on November 2nd, 2017.

Totsy.com

1.46 of 5 stars | 2 reviews

~Scammed by Tosty's Totsy.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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