Toyota Financial Services: I have no idea why so many negative comments, I...

A Toyota Financial Services customer review by GetHuman user ~HuMrLvR from November 22nd, 2017

Background on ~HuMrLvR's case

GetHuman: ~HuMrLvR - can you tell our other Toyota Financial Services customers when your case took place?
~HuMrLvR: Yes. It was afternoon, on November 14th.
GetHuman: Did you reach out to Toyota Financial Services, and if so, how?
~HuMrLvR: I used the 800-874-8822 number I found for on the GetHuman Toyota Financial Services customer phone number page I was on: Toyota Financial Services Customer Service Phone Number
GetHuman: And which of these common Toyota Financial Services customer issues best describes the reason you wanted to talk to them?
(Shows ~HuMrLvR a list of common Toyota Financial Services problems)
~HuMrLvR: "Technical support" was why I was trying to call.

~HuMrLvR's review of Toyota Financial Services customer service

GetHuman: So how would you sum up your experience for GetHuman's Toyota Financial Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HuMrLvR: I have no idea why so many negative comments, I was treated with Respect & integrity! Toyota Financial is awesome!
GetHuman: Let's quantify your experience contacting Toyota Financial Services. On a scale of 1 to 5, how easy is it go get help on a Toyota Financial Services problem?
~HuMrLvR: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HuMrLvR: I'd give them a one out of five on communication.
GetHuman: And what about Toyota Financial Services's ability to quickly and effectively address your problem?
~HuMrLvR: For that I would say three out of five.
GetHuman: And finally- any advice for other Toyota Financial Services customers?
~HuMrLvR: Call them early in the day or late. Don't forget any personal or account information you might need for Toyota Financial Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HuMrLvR taken from his Toyota Financial Services customer service problem that occurred on November 14th, 2017.

Toyota Financial Services

2.00 of 5 stars | 76 reviews

~HuMrLvR's Toyota Financial Services Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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