TracFone Wireless: ASE * MECES TENGO EL TELEFONO ME LO AN CAMBIADO...
A TracFone Wireless customer review by GetHuman user ~MARIA ESPINOSA from November 27th, 2017
Background on ~MARIA ESPINOSA's case
GetHuman: ~MARIA ESPINOSA - can you tell our other TracFone Wireless customers when your case took place?
~MARIA ESPINOSA: Yes. It was middle of the night, on November 25th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~MARIA ESPINOSA a list of common TracFone Wireless problems)
~MARIA ESPINOSA: "Add Minutes" was why I was trying to call.
~MARIA ESPINOSA's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MARIA ESPINOSA: ASE * MECES TENGO EL TELEFONO ME LO AN CAMBIADO TRES VESES Y CON EL ULTIMO LLEBO * DIAS TRATANDO DE ASER LA ACTIVACION Y SIEMPRE HAY UN PROBLEMA Y NO E PODIDO ASER NADA Y SIGO INCUMUNICADA CON MIS DOCTORES GRACIAS
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~MARIA ESPINOSA: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MARIA ESPINOSA: I'd give them a five out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~MARIA ESPINOSA: For that I would say four out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~MARIA ESPINOSA: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MARIA ESPINOSA taken from his TracFone Wireless customer service problem that occurred on November 25th, 2017.