TracFone Wireless: Absolutely NO HELP!!! Kept repeating circumstan...
A TracFone Wireless customer review by GetHuman user ~college grad from November 19th, 2017
Background on ~college grad's case
GetHuman: ~college grad - can you tell our other TracFone Wireless customers when your case took place?
~college grad: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~college grad a list of common TracFone Wireless problems)
~college grad: "Transfer Phone Number" was why I was trying to call.
~college grad's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~college grad: Absolutely NO HELP!!! Kept repeating circumstance, she kept repeating non-helpful info without answering question.
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~college grad: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~college grad: I'd give them a five out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~college grad: For that I would say three out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~college grad: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~college grad taken from his TracFone Wireless customer service problem that occurred on November 15th, 2017.