TracFone Wireless: Fast and efficient service! Very pleased with...
A TracFone Wireless customer review by GetHuman user ~Satisfied Customer from November 19th, 2017
Background on ~Satisfied Customer's case
GetHuman: ~Satisfied Customer - can you tell our other TracFone Wireless customers when your case took place?
~Satisfied Customer: Yes. It was late at night, on November 15th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Satisfied Customer a list of common TracFone Wireless problems)
~Satisfied Customer: "Add Minutes" was why I was trying to call.
~Satisfied Customer's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Satisfied Customer: Fast and efficient service! Very pleased with the customer service rep. Very helpful and friendly!
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~Satisfied Customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Satisfied Customer: I'd give them a three out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~Satisfied Customer: For that I would say five out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~Satisfied Customer: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Satisfied Customer taken from his TracFone Wireless customer service problem that occurred on November 15th, 2017.