TracFone Wireless: It took less than a minute to talk to a human s...
A TracFone Wireless customer review by GetHuman user ~comp cams pro from November 22nd, 2017
Background on ~comp cams pro's case
GetHuman: ~comp cams pro - can you tell our other TracFone Wireless customers when your case took place?
~comp cams pro: Yes. It was middle of the night, on November 19th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~comp cams pro a list of common TracFone Wireless problems)
~comp cams pro: "Add Minutes" was why I was trying to call.
~comp cams pro's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~comp cams pro: It took less than a minute to talk to a human she was quite helpful and resolved the transfer of minutes and service days within * minutes. Bravo tracfone.
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~comp cams pro: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~comp cams pro: I'd give them a three out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~comp cams pro: For that I would say five out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~comp cams pro: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~comp cams pro taken from his TracFone Wireless customer service problem that occurred on November 19th, 2017.