TracFone Wireless: i have a new cell phone thru trac fone just ope...
A TracFone Wireless customer review by GetHuman user ~Ronald 1234 from November 27th, 2017
Background on ~Ronald 1234's case
GetHuman: ~Ronald 1234 - can you tell our other TracFone Wireless customers when your case took place?
~Ronald 1234: Yes I can. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Ronald 1234 a list of common TracFone Wireless problems)
~Ronald 1234: "Refund" was why I was trying to call.
~Ronald 1234's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ronald 1234: i have a new cell phone thru trac fone just opened my new one up and need a new cell phone for this cell phone this cell phone is for dawn beal * *** *** **** need to change this old number want another cell phone number for this cell as soon as possible im getting to many numbers on this cell would so much appreciate if you can do this for me and send me a text with new number thank you dawn beal
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~Ronald 1234: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ronald 1234: I'd give them a three out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~Ronald 1234: For that I would say four out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~Ronald 1234: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ronald 1234 taken from his TracFone Wireless customer service problem that occurred on November 23rd, 2017.