Trendtimes.com: Explained I received the wrong color from what...
A Trendtimes.com customer review by GetHuman user GetHuman-146349 from November 14th, 2017
Background on GetHuman-146349's case
GetHuman: GetHuman-146349 - can you tell our other Trendtimes.com customers when your case took place?
GetHuman-146349: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to Trendtimes.com, and if so, how?
GetHuman: And which of these common Trendtimes.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-146349 a list of common Trendtimes.com problems)
GetHuman-146349: "Returns" was why I was trying to call.
GetHuman-146349's review of Trendtimes.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Trendtimes.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-146349: Explained I received the wrong color from what I ordered and that they should credit me shipping for the return because it was there mistake. The rep sent an email to return without shipping and hung up on me.
GetHuman: Let's quantify your experience contacting Trendtimes.com. On a scale of 1 to 5, how easy is it go get help on a Trendtimes.com problem?
GetHuman-146349: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-146349: I'd give them a four out of five on communication.
GetHuman: And what about Trendtimes.com's ability to quickly and effectively address your problem?
GetHuman-146349: For that I would say one out of five.
GetHuman: And finally- any advice for other Trendtimes.com customers?
GetHuman-146349: Call them early in the day or late. Don't forget any personal or account information you might need for Trendtimes.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-146349 taken from his Trendtimes.com customer service problem that occurred on November 12th, 2017.