TuneCore Inc.: Was good to talk to someone, but my issue was n...
A TuneCore Inc. customer review by GetHuman user ~prafit from November 25th, 2017
Background on ~prafit's case
GetHuman: ~prafit - can you tell our other TuneCore Inc. customers when your case took place?
~prafit: Yes. It was late at night, on November 21st.
GetHuman: Did you reach out to TuneCore Inc., and if so, how?
GetHuman: And which of these common TuneCore Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~prafit a list of common TuneCore Inc. problems)
~prafit: "Question" was why I was trying to call.
~prafit's review of TuneCore Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's TuneCore Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~prafit: Was good to talk to someone, but my issue was not resolved. **Rep stated I could call back if issue was not resolved soon.**Not too bad of an experience
GetHuman: Let's quantify your experience contacting TuneCore Inc.. On a scale of 1 to 5, how easy is it go get help on a TuneCore Inc. problem?
~prafit: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~prafit: I'd give them a three out of five on communication.
GetHuman: And what about TuneCore Inc.'s ability to quickly and effectively address your problem?
~prafit: For that I would say four out of five.
GetHuman: And finally- any advice for other TuneCore Inc. customers?
~prafit: Call them early in the day or late. Don't forget any personal or account information you might need for TuneCore Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~prafit taken from his TuneCore Inc. customer service problem that occurred on November 21st, 2017.