U.S. Office of Personnel Management: What the ****!!!!!!!!!!!!!!!!!!!! I was told I...
A U.S. Office of Personnel Management customer review by GetHuman user GetHuman-16308 from November 17th, 2017
Background on GetHuman-16308's case
GetHuman: GetHuman-16308 - can you tell our other U.S. Office of Personnel Management customers when your case took place?
GetHuman-16308: Yup. It was afternoon, on November 10th.
GetHuman: Did you reach out to U.S. Office of Personnel Management, and if so, how?
GetHuman: And which of these common U.S. Office of Personnel Management customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-16308 a list of common U.S. Office of Personnel Management problems)
GetHuman-16308: "File a report" was why I was trying to call.
GetHuman-16308's review of U.S. Office of Personnel Management customer service
GetHuman: So how would you sum up your experience for GetHuman's U.S. Office of Personnel Management customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-16308: What the ****!!!!!!!!!!!!!!!!!!!! I was told I would be mailed documents and never recieved them....My father retired us postal carrier has died....you made sure to cut off moneys Immeditately....but cant seem to facilitate His Death Benefits,,,,,,You have sadly and Hurtfully caused my family much more Grief and dispair....there really are not any appropriate words to describe your extreme failings..........Good Lord Help me!...all I got is a recorded message.......please call me today *** *** ****
GetHuman: Let's quantify your experience contacting U.S. Office of Personnel Management. On a scale of 1 to 5, how easy is it go get help on a U.S. Office of Personnel Management problem?
GetHuman-16308: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-16308: I'd give them a one out of five on communication.
GetHuman: And what about U.S. Office of Personnel Management's ability to quickly and effectively address your problem?
GetHuman-16308: For that I would say one out of five.
GetHuman: And finally- any advice for other U.S. Office of Personnel Management customers?
GetHuman-16308: Call them early in the day or late. Don't forget any personal or account information you might need for U.S. Office of Personnel Management to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-16308 taken from his U.S. Office of Personnel Management customer service problem that occurred on November 10th, 2017.