US Citizenship & Immigration Service: My problem wasn't solved yet, they transferred...
A US Citizenship & Immigration Service customer review by GetHuman user ~Anonymous81 from November 23rd, 2017
Background on ~Anonymous81's case
GetHuman: ~Anonymous81 - can you tell our other US Citizenship & Immigration Service customers when your case took place?
~Anonymous81: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to US Citizenship & Immigration Service, and if so, how?
GetHuman: And which of these common US Citizenship & Immigration Service customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous81 a list of common US Citizenship & Immigration Service problems)
~Anonymous81: "File Application" was why I was trying to call.
~Anonymous81's review of US Citizenship & Immigration Service customer service
GetHuman: So how would you sum up your experience for GetHuman's US Citizenship & Immigration Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous81: My problem wasn't solved yet, they transferred me to another line, where wait time was ** minutes! But the number and options that were give worked perfect for the first call.....at least I spoke to a human, not automated answering machine! Thanks!
GetHuman: Let's quantify your experience contacting US Citizenship & Immigration Service. On a scale of 1 to 5, how easy is it go get help on a US Citizenship & Immigration Service problem?
~Anonymous81: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous81: I'd give them a four out of five on communication.
GetHuman: And what about US Citizenship & Immigration Service's ability to quickly and effectively address your problem?
~Anonymous81: For that I would say three out of five.
GetHuman: And finally- any advice for other US Citizenship & Immigration Service customers?
~Anonymous81: Call them early in the day or late. Don't forget any personal or account information you might need for US Citizenship & Immigration Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous81 taken from his US Citizenship & Immigration Service customer service problem that occurred on November 14th, 2017.