US Citizenship & Immigration Service: This method worked like a charm! It usually tak...
A US Citizenship & Immigration Service customer review by GetHuman user ~TheQueen from November 7th, 2017
Background on ~TheQueen's case
GetHuman: ~TheQueen - can you tell our other US Citizenship & Immigration Service customers when your case took place?
~TheQueen: Sure. It was afternoon, on October 28th.
GetHuman: Did you reach out to US Citizenship & Immigration Service, and if so, how?
GetHuman: And which of these common US Citizenship & Immigration Service customer issues best describes the reason you wanted to talk to them?
(Shows ~TheQueen a list of common US Citizenship & Immigration Service problems)
~TheQueen: "File Application" was why I was trying to call.
~TheQueen's review of US Citizenship & Immigration Service customer service
GetHuman: So how would you sum up your experience for GetHuman's US Citizenship & Immigration Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TheQueen: This method worked like a charm! It usually takes me a minimum of ** mins just to figure out which button I should have pressed. Then it takes another ** mins (if not longer) to get a live human being! There was almost no wait time. My * out of * rating is generous! The USCIS is so used to being scripted, that they sometimes forget to use common sense.
GetHuman: Let's quantify your experience contacting US Citizenship & Immigration Service. On a scale of 1 to 5, how easy is it go get help on a US Citizenship & Immigration Service problem?
~TheQueen: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TheQueen: I'd give them a five out of five on communication.
GetHuman: And what about US Citizenship & Immigration Service's ability to quickly and effectively address your problem?
~TheQueen: For that I would say two out of five.
GetHuman: And finally- any advice for other US Citizenship & Immigration Service customers?
~TheQueen: Call them early in the day or late. Don't forget any personal or account information you might need for US Citizenship & Immigration Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TheQueen taken from his US Citizenship & Immigration Service customer service problem that occurred on October 28th, 2017.