US Citizenship & Immigration: US CIS is the worst agency we have ever dealt w...
A US Citizenship & Immigration customer review by GetHuman user ~las2 from October 25th, 2017
Background on ~las2's case
GetHuman: ~las2 - can you tell our other US Citizenship & Immigration customers when your case took place?
~las2: Yes. It was evening, on October 24th.
GetHuman: Did you reach out to US Citizenship & Immigration, and if so, how?
GetHuman: And which of these common US Citizenship & Immigration customer issues best describes the reason you wanted to talk to them?
(Shows ~las2 a list of common US Citizenship & Immigration problems)
~las2: "None of those really matches why I wanted to call US Citizenship & Immigration that day." was why I was trying to call.
~las2's review of US Citizenship & Immigration customer service
GetHuman: So how would you sum up your experience for GetHuman's US Citizenship & Immigration customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~las2: US CIS is the worst agency we have ever dealt with-We're MDs trying to become civil surgeons and no one will check on the status of our application. To put this in perspective -- we deal with Medicare -- CIS is worse!
GetHuman: Let's quantify your experience contacting US Citizenship & Immigration. On a scale of 1 to 5, how easy is it go get help on a US Citizenship & Immigration problem?
~las2: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~las2: I'd give them a three out of five on communication.
GetHuman: And what about US Citizenship & Immigration's ability to quickly and effectively address your problem?
~las2: For that I would say two out of five.
GetHuman: And finally- any advice for other US Citizenship & Immigration customers?
~las2: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for US Citizenship & Immigration to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~las2 taken from his US Citizenship & Immigration customer service problem that occurred on October 24th, 2017.