US Federal Trade Commission: the customer service representative tried to gi...
A US Federal Trade Commission customer review by GetHuman user ~ carlajzach from November 23rd, 2017
Background on ~ carlajzach's case
GetHuman: ~ carlajzach - can you tell our other US Federal Trade Commission customers when your case took place?
~ carlajzach: Yup. It was evening, on November 20th.
GetHuman: Did you reach out to US Federal Trade Commission, and if so, how?
GetHuman: And which of these common US Federal Trade Commission customer issues best describes the reason you wanted to talk to them?
(Shows ~ carlajzach a list of common US Federal Trade Commission problems)
~ carlajzach: "Local services" was why I was trying to call.
~ carlajzach's review of US Federal Trade Commission customer service
GetHuman: So how would you sum up your experience for GetHuman's US Federal Trade Commission customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ carlajzach: the customer service representative tried to give me the run around by pretending she did not understand and she stated there was nothing they can do they do not investigate complaints,shedid not take both complaints.
GetHuman: Let's quantify your experience contacting US Federal Trade Commission. On a scale of 1 to 5, how easy is it go get help on a US Federal Trade Commission problem?
~ carlajzach: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ carlajzach: I'd give them a four out of five on communication.
GetHuman: And what about US Federal Trade Commission's ability to quickly and effectively address your problem?
~ carlajzach: For that I would say three out of five.
GetHuman: And finally- any advice for other US Federal Trade Commission customers?
~ carlajzach: Call them early in the day or late. Don't forget any personal or account information you might need for US Federal Trade Commission to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ carlajzach taken from his US Federal Trade Commission customer service problem that occurred on November 20th, 2017.